Contact Fix My Store
Have a question about our services, audits, Etsy support, or digital resources? Get in touch and we’ll get back to you as soon as possible.
Ways To Get In Touch:
Free Etsy Mini Audit
Looking for feedback on your Etsy shop? Request a free Etsy mini audit and receive personalised recommendations.
General Enquiries
Questions about services, audits, support calls, or resources? Use the contact form below.
Existing Customers
Need help with a recent order or audit? Get in touch and we’ll be happy to assist.
Frequently Asked Questions
How quickly will I receive a response?
We aim to respond to all enquiries within 1–2 business days. During busy periods, responses may take a little longer, but we always do our best to get back to you as quickly as possible.
How do I request a free Etsy mini audit?
If you’re looking for feedback on your Etsy shop, please visit our Free Etsy Mini Audit page and complete the audit request form. This helps us gather the information we need to review your shop effectively.
What types of Etsy sellers do you work with?
We work with Etsy sellers at all stages of their journey, from brand-new shops looking for their first sale to established businesses seeking to improve visibility, traffic and conversions.
Do you offer ongoing Etsy support?
Yes. In addition to audits, we offer one-to-one Etsy support calls where you can discuss specific challenges, ask questions and receive personalised guidance tailored to your shop and goals.